TrustMark Registered Business & Quality Assurance
Wyre Forest Renewables & Electrical Services Ltd is proud to be a TrustMark Registered Business. TrustMark is the UK Government-endorsed quality scheme for work carried out in and around the home, giving you confidence that our services meet strict technical and customer service standards.
Our Registration Details Registered Business Name: Wyre Forest Renewable & Electrical Services Ltd
Company Registration Number: 12429527
VAT Registration Number: 377634165
Registered Address: 6 Mandarin Avenue, Kidderminster, England, DY10 4EE
Scheme Provider: NAPIT
TrustMark Registered Trades: Solar PV Installations, Electrical Contracting, Heat Pump Installation
Insurance Details
We maintain comprehensive insurance for all projects:
Public Liability Insurance: £5,000,000 with Q Underwriting
Professional Indemnity Insurance: £500,000 with Angel Risk Managment Limited
Our Customer Commitments & Code of Conduct
In accordance with the TrustMark Code of Conduct, we commit to:
Providing clear, transparent, itemised quotes and contracts with no hidden costs.
Treating your property with respect, maintaining safe working areas, and leaving sites clean and tidy.
Carrying out all installations to current building regulations and industry standards.
Delivering comprehensive post-installation testing, handover documentation, and clear maintenance instructions.
Customer Charter
As part of our accreditation, we operate in full alignment with the TrustMark Customer Charter. You can read the full charter online to understand your rights and what to expect when hiring a registered business.
Customer Feedback & Complaints Policy
We aim to deliver excellent service on every job, but if something doesn't meet your expectations, we want to hear about it so we can put it right.
Step 1: Contact us directly at wyreforestres@gmail.com or call 01562 753800. We will acknowledge your concern within 2 working days and aim to provide a full response or resolution within 10 working days.
Step 2 (Alternative Dispute Resolution): If we cannot resolve your complaint internally to your satisfaction, you have access to an independent Alternative Dispute Resolution (ADR) scheme.
ADR Provider: Renewable Energy Consumer Code (RECC)
Website: https://www.recc.org.uk/consumers/how-to-complain